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Corporal Michael J. Crescenz VAMC

 

Mental Health

If you qualify for VA health care, you can get high-quality mental health services as part of your benefits. You may also be able to get care for certain mental health problems even if you don't have VA health care.

TO CANCEL OR SCHEDULE AN APPOINTMENT, CALL 215-823-4014.

If you are in immediate need of help and need to call someone, please call the Veterans Crisis Line – 1 800 273 8255 then press 1.

If you are new to our services and want outpatient mental health or addiction services,  you can call 215 823 4541 during business hours to complete a telephone triage assessment. You can also send a secure message via MyHealthe Vet to PHL - BEHAVIORAL HEALTH/BHL - PCC%.  If you are in urgent need of care, please walk in to our 7th floor clinic or the emergency room at the Philadelphia site. Our urgent care hours are 8:30 to 4 Monday through Friday and the emergency room is open 24/7.

The behavioral health program at Corporal Michael J Crescenz VA Medical Center provides a comprehensive array of services focused on improving the health and well-being of Veterans and their families.  Our services include prevention services, outpatient, residential, inpatient, and emergency care.

Our staff are highly trained to meet the needs of Veterans and their families and include an array of professions including psychiatrists, advance practice nurses, registered nurses, psychologists, licensed social workers, and counselors.  The goal of all treatment in the Behavioral Health program is to alleviate symptoms, to improve patients' lives, and to improve their relationships with their families and communities. We pride ourselves on Veteran centered care based on the latest scientific and clinical evidence. Veterans and staff collaborate to develop an individualized treatment plan that may include a combination of medications and therapy/counseling.

At our Philadelphia site, we provide 24/7 emergency room care and acute inpatient care.

We provide outpatient services in all of our CBOC (community based clinics) and the Philadelphia site.


At the Philadelphia site, we provide extended outpatient hours:
Monday and Thursday evenings, 8 a.m. to 7:30 p.m.
and 
Saturdays, 8 a.m. to 4:30 p.m.

In addition to our clinical programs we conduct clinical research to advance our knowledge and improve our clinical programs.  Philadelphia is the site of three nationally recognized research centers of excellence focused on addiction, mental health, and homelessness.  We are also a training site for many different disciplines including medical students, residents, nurses, psychology and social work.

 Below are highlights of some of our services that we offer:

Integration into Primary Care
One of the goals is to make care accessible on your terms.  We have behavioral health providers who work as part of your primary care team to help you with your emotional and physical well-being, for example, helping with smoking or weight loss or with emotional distress caused by depression, anxiety, or bereavement.  Many of our visits can also be by telephone to reduce the burden of frequent visits to the medical center or community-based clinic.

Post-Traumatic Stress Disorder (PTSD) Program
Some patients have problems related to specific traumas that they have experienced. These traumas are not necessarily caused by combat. We have outpatient programs specifically for patients with PTSD.

Substance Abuse Program (Addictions Recovery Unit and Opioid Treatment Programs)
Patients who have problems with substance abuse often have problems with other psychiatric disorders as well, such as depression, anxiety, or schizophrenia. We offer a wide array of services to help address addiction.  Our program offerings include groups services, individual therapy, medication treatment as well as utilization of community resources.

Outpatient team care
In our outpatient programs, we strive to provide you team based care to best meet your needs.  Our teams of providers consist of a nurse, social worker, therapists and psychiatrists.  The team will tailor a treatment plan to meet your needs and your schedule.  While treatment can sometimes be demanding, our goal is for you to get the most out of your care and the most out of what you put into your recovery.  Your outpatient team has access to a lot of different treatment options including individual and group therapies, medication, access to vocational rehabilitation, homeless support, and assistance with benefits.  We may not be able to meet all of your needs but we will try.

Vocational Rehabilitation and Homeless support

Housing and employment are vital to a productive and fulfilling life.  We have services both to facility housing if you are struggling with homelessness and different resources to assist in the job hunt. 

Snyder House

Is our Residential Rehabilitation Treatment Program that offers a holistic approach to recovery to assist veterans in transitioning into the community. The veteran leads a multi-disciplinary team of VA professionals in addressing his or her physical, mental and social well-being.  

 Confidentiality

Mental health services are confidential. We will not talk to anyone about information you share unless you give written consent. Under federal law, a few exceptions to this rule exist. If you have questions, please ask your mental health consultant.


 

Contact Info

Location

  • 3900 Woodland Avenue
    Philadelphia, PA 19104

Contact Number(s)

  • 215-823-4014
  • 800-273-8255 Ext. 1

Hours of Operation

  • 24/7