New Virtual Care Section - Corporal Michael J. Crescenz VAMC
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Corporal Michael J. Crescenz VAMC

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New Virtual Care Section

Man examines patient's eye with machine.

Philadelphia VA Medical Center Tele-Retinal Imager Garry Marshall assists Veteran Samuel Blow with his Primary Care using one of the Telehealth Virtual Care modalities.

By Mary Dillinger
Tuesday, January 29, 2013

There is a new section called Virtual Care at The Philadelphia VA Medical Center. The Virtual Care section is coordinated by Lynn Watson, Facility Telehealth Coordinator. Virtual Care encompasses Telehealth (Home Telehealth, Clinical Video Telehealth, and Store and Forward Telehealth), My HealtheVet Secure Messaging, and provides support for emerging Virtual Care modalities under other programs such as E-Consults and SCAN-ECHO.  Staff to be included under this new section in addition to the Facility Telehealth Coordinator include Home Telehealth, My HealtheVet /Secure Messaging Coordinator, and Medical Center Telehealth Clinical Technicians/Imagers.
Virtual Care is one of Secretary Shinseki’s key initiatives. Virtual care expands access for Veterans in Philadelphia and other VA’s, decreasing the travel burden while providing much needed care for Veterans in areas closer to their homes.  The goal is to provide patients with the right care, in the right place, at the right time. In FY 2012, almost 11,000 Philadelphia patients were treated via some form of virtual care. Some of the programs currently engaged in Telehealth include Nutrition/Weight Management, Social Work, Genetic Counseling, Behavioral Health, Parkinson’s Disease, Chronic Pain, Diabetes Nutrition, Home Based Primary Care, Tele-Retinal Imaging, Tele-Dermatology, Sleep Apnea, and Insomnia.  Some of those participating in Secure Messaging include Primary Care Clinics, Specialty and Surgical Clinics, Health Prevention Disease Promontion, MOVE, Diabetes Education and Chaplaincy. 

For further information, please talk with your primary care provider or PACT team.


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