Corporal Michael J. Crescenz VAMC
Beneficiary Travel Process Change
The Department of Treasury issued a requirement to phase out paper checks and transition to Electronic Fund Transfer (EFT) in the form of Direct Deposit or Debit Card as part of the changing Beneficiary Travel Reimbursement Process. At the Philadelphia VA Medical Center, payments to Veterans for beneficiary travel has previously included check payments received through the U.S. Postal Service.
How will this improve reimbursement for the Veteran?
- Direct deposit provides a faster and more reliable method of payment than checks going through the mail
- The Direct Express Debit card is a safer method of reimbursement by eliminating the need to carry cash and can be used anywhere Debit Master Card is accepted
- EFT payment processing is more efficient and accurate
Who can help with Veteran Questions?
The points of contact at the Philadelphia VAMC are Stephanie Chicano in the Finance Office, 215-823-5800/extension 6173, and Vera Rajis in Patient Travel Section, 215-823-5800/extension 4165. Those with questions should contact these individuals for details or to sign up for direct deposit or EFT payments.
Are there exceptions to help Veterans who need cash to return home or who cannot handle the EFT options?
While the goal is to reduce cash and eliminate check payments, as well as move to alternative payment mechanisms, there will remain a small number of Veterans with an immediate need of cash. Procedures will remain in place to ensure these Veterans can receive sufficient benefits to return home.