Corporal Michael J. Crescenz VAMC
2016 CMCVAMC Annual Report
We could build this annual report around any number of successes including the improvements in our call center and centralized scheduling line, or the construction improvements to our facility, or the technology and equipment improvements and purchases that are used every day to provide the most state-of-the-art care to our Veterans.
This annual report does something a little more personal. It tells the story of four of our accomplishments through the eyes of four individual Veterans whose lives have been directly impacted for the better by these accomplishments. This report tells these four stories as part of "MyVA" to remind us that the annual accomplishments are not just statistics on a page. They are real changes that have impacted Veterans in ways that cannot necessarily be measured. Metrics are important and an agency like the VA looks at them every day to ensure that we are providing care effectively, and with a careful eye on the tax-payer dollars that fund most of what we do. But the real impact of our accomplishments is measured in the eyes and in the lives of our Veterans.
At the end of the day, at the end of fiscal year, the question we have to answer is have we enhanced the lives of our patients and the Veterans that we are privileged to care for. Improving the health and lives of our Veterans is the reason we are here. I hope that as you read the stories on these pages, the accomplishments come to life, and the story is told of how these accomplishments directly benefit our Veterans, so that each of the 56,511 unique Veterans enrolled through this VA can stand up and say "This is MY VA." Thank you for the opportunity to provide the best possible care to our Veterans. It is one of the highest callings in government and we look forward to continuing the momentum and touching and improving lives on a daily basis.Daniel D. Hendee, FACHE Medical Center Director
Click here for the 2016 CMCVAMC Annual Report