Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and polices page for visitor hours.
Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o Philadelphia VA Medical Center
3900 Woodland Avenue
Philadelphia, PA 19104
For the location of an inpatient or their phone number, dial the medical center at 215-823-5800 (or 1-800-949-1001).
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. These numbers are available 24 hours a day, seven days a week.
215-823-4133, select option 8 or 1-800-949-1001
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact the office of the Patient Advocate at 215-823-5803.
Former Prisoners of War
Our former Prisoners of War advocate can provide special assistance to former POWs. Contact Yvonne Walsh at 215-823-5800, ex. 4524.
Our Women Veterans Program Manager can provide special assistance to women Veterans seeking medical care and VA benefits. Contact Lori Maas, LCSW, at 215-823-5915, or visit her in room B807 in the medical center.
Compensation and Pension
To speak with someone regarding a compensation and pension examination, call the Medical Center at 215-823-4633. For all other compensation and pension questions, contact the VA Regional Office at 1-800-827-1000.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has established an inquiry routing and information system (IRIS) which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Members of the news media should contact the Communications Office at 215-823-5916.
To report problems with this website, please contact the Webmaster.